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Increase Your Emotional Intelligence (EQ)
Length: 54 Minutes
What is EQ? EQ is similar to IQ; IQ stands for Intelligence Quotient whereas EQ stands for Emotional Intelligence Quotient. EQ is a measure of your ability to monitor, identify, understand and use emotional information, whether it comes from you or from somebody else. Those with a higher EQ are able to manage feelings like anger, happiness, insecurity, or fear in order to “respond” to situations rather than “react” to situations. Studies show that up to 80% of the average person’s personal and career success can be attributed to their level of EQ. The good news is, EQ can be increased with practice.
In this session, you will learn:
- How EQ affects personal relationships
- How to assess your EQ
- Three steps to improve active listening skills (a key skill for emotional intelligence)
- How to amp up your EQ
Anne Loehr, SVP, Center for Human Capital Innovation
After graduating from Cornell University’s Hotel School, Anne Loehr managed and eventually owned international, eco-friendly hotels and safari companies for over 13 years. Since selling her hospitality businesses and becoming a certified executive coach, facilitator and EVP at the Center for Human Capital Innovation (CHCI), she has worked with diverse organizations such as Facebook, AstraZeneca, Merrill Lynch, American Red Cross, Coca-Cola, P&G and Williams-Sonoma to consistently help organizational teams improve their communications and deepen their working relationships. Named the "Generational Guru" by The Washington Post, Anne’s work has been featured in Newsweek International, The Washington Post, The New York Times, National Geographic Traveler, Washingtonian and CNN Money. She writes for Fast Company and the Huffington Post, and co-authored two management books: A Manager’s Guide to Coaching: Simple and Effective Ways to Get the Best Out of Your Employees and Managing the Unmanageable: How to Motivate Even the Most Unruly Employee.
