Kicking Tail and Taking Names: How Southwest Airlines Uses a Dual Recognition and Incentive Program to Align Company Values with Annual Goals and Rewards
Length: 32 Minutes
At Southwest Airlines, we believe that what gets recognized gets repeated. Our Kick Tail program is designed to align three Company performance goals with the values that define how we behave and work each day. Join the FUN and learn how Southwest blends incentives with daily recognition that enables Leaders, Employees, AND our Customers to appreciate our People for living the Southwest values. Take away ideas and practical tools to empower your entire workforce to “Kick” some “Tail” too!
Three Key Learning Objectives: