Total Credits: 1 Contact Hours
"Thanks to RPI and all those involved for an informative – and encouraging – webinar." - Gord Demers, Employee Recognition Program Manager, BC Liquor Distribution Branch
Pauline Phillip and Sean Schooling will discuss the role of the recognition practitioner at TELUS vs. the responsibility of leaders. They will provide a scenario that will help to demonstrate how they enable leaders to create a culture of appreciation and improve team member engagement.
Speakers:
Pauline Phillip, Senior HR Advisor, TELUS
Pauline's 15 year career at TELUS has included a variety of roles including, sales compensation, marketing and leading a front-line team in a call center. During her role as a call center leader, Pauline became the Recognition Prime supporting a team of over 300. Her passion for recognition was further realized when she was successful in a role in HR providing both Corporate and Business Unit support for programs across the organization. Pauline is on track to becoming a certified recognition professional in 2012.
Sean Schooling, HR Advisor, TELUS
Sean started his career at TELUS in 1990 working in a number of different roles in residential and business operations. In 2000, Sean moved into HR as a Certified Facilitator supporting classroom learning. During his time in HR, Sean also primed and supported programs including Strategic Selling, Leadership Development and leadership NOW. In 2006, Sean moved into a new role directly involved in engagement and recognition and for the past 6 years has supported the growth and evolution of TELUS' recognition strategy and the Bravo Program. Sean is also a Certified Recognition Professional.
