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On Demand

The New Reality for Incentive Programs

Total Credits: 1 Contact Hours

Average Rating:
2020 Virtual Conference Bundle
Robert Ward |  Susan Hall |  Brian Dodds CRP, CRP |  Ashlee Green
49 Minutes
Audio and Video


As our world has been impacted by a pandemic, have you been challenged to change your incentive program strategy? Join us as experts discuss how to to adapt your programs and share best practices as we now operate in a virtual world.

Learning Objectives

  1. How to you evolve incentive programs during challenging times
  2. How to manage your incentive budget during economic downturn
  3. How to make incentives meaningful in a virtual workforce



Robert Ward's Profile

Robert Ward Related Seminars and Products

Director of Sales Ovation Rewards

Ovation Rewards

Mr. Ward has over 20 years’ experience in the Incentive Market and is in his 38th year in the Hospitality field. As Director of Sales at AccorHotels for Ovation Rewards and Gift Cards for over 16 years, he launched both Ovation Rewards and Gift Cards as a start-up division within the company. Now both are recognized as an integral component for both revenue and corporate identity. He has also worked in the hotel industry in sales for Group Travel, Incentive Travel, Insurance, and Business IT.

Past President of the Board of Directors for the Incentive Travel Council and on twice on the Board of Directors for the Incentive Marketing Association. He is currently a Board member of the Incentive Gift Council of the IMA.

Susan Hall's Profile

Susan Hall Related Seminars and Products

Corporate Engagement and Community Development

Gateway First Bank

Susan has over 25 years’ experience in the field of recognition and engagement. Susan is the first person in Oklahoma to obtain her CRP designation. She has used her knowledge in her field developing and managing recognition and engagement programs with the world’s largest satellite entertainment company DIRECTV world-wide, to building recognition programs while her former founder and CEO became Governor of Oklahoma. Today, Susan is the Director of Corporate Events and Community Outreach for Gateway First Bank. In her role with Gateway, Susan develops corporate giving, recognition and engagement programs, manages corporate events and volunteerism. Susan holds a degree in early child hood and has received many accolades for her contributions to the community engagement field.

Susan is a culture champion who’s motivated by employee results. Susan is a mentor, community volunteer, mom, inspired leader and a savvy strategist. Susan enjoys telling a good story and a colossal white chocolate mocha cup of coffee!

Brian Dodds CRP, CRP's Profile

Brian Dodds CRP, CRP Related Seminars and Products

Vice President Channel Sales


Brian has more than 15 years of experience helping clients to determine best in class solutions by taking into account company history, current culture, desired culture, executive and employee input as well as the most current practices in the world of human behavior. My goal is to help create the unique solution that is the true representation of your company and drives employee motivation towards corporate objectives.

At WorkStride, we enable the world's most dynamic companies to harness a shared purpose through a proven, people-driven software platform.

Our recognition, rewards, and incentives software solution makes it easy to highlight good deeds, compensate great work, and share authentic stories that reinforce a common direction. Designed around two-way engagement, WorkStride seamlessly integrates with your brand, systems, and culture to create a fun, familiar place where employees and management are on the same page and the same path--communicating, celebrating, and competing at their best.

The WorkStride platform integrates a variety of programs and initiatives, including peer and manager recognition, channel sales incentives, direct sales incentives, wellness, safety, milestones, and training.

Ashlee Green's Profile

Ashlee Green Related Seminars and Products

Senior Manager, Business Intelligence

C.A. Short Company

Ashlee Green, CRP, is currently a Business Intelligence Senior Manager with Verizon. In her role, Ashlee owns the strategy and execution of all mobile incentive programs in the Customer Service organization supporting over 30,000 employees to drive performance to business needs. The programs are designed to drive incremental revenue, reduce operating costs and user engagement. During her 17 years with Verizon, Ashlee has held various management and operational roles within Customer Service and Value Based Marketing that support both the employee experience, through engagement and recognition, and customer loyalty and retention. Ashlee is a Six Sigma Greenbelt, Certified Recognition Professional (CPR) certified and currently serves on the RPI Board of Directors.